Voluntary Matters 1 + 2 - Online learning for the voluntary sector

 
title: Voluntary Matters 1+2logo: Voluntary Matters 1 and 2
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*  People
  *  Money
  *  Organisation
  *  Message
     
 
     

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Home - this is the first page of the Voluntary Matters 1+2 (vm1+2) website.

About The Media Trust - this tells you a little more about the charity that produced vm1+2, the Media Trust.

Order videos - order the vm1+2 videos.

Feedback - fill in the form to let us know what you think of the vm1+2 website. You could also win a copy of the vm1+2 videos.

Sitemap - this page.

Contact - details of how to contact the Media Trust.

Help - use this to answer problems and queries you have about the vm1+2 website.

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Subjects

People

Volunteers - See how to recruit and hold onto volunteers.

Users - How to increase user involvement and enhance the benefits that users receive.

Trustees - Advice on recruiting and managing trustees.

Staff - Information on recruitment, interviewing, legislation and getting the best out of your staff.

Conflict resolution - A lowdown on resolving and managing conflict that can occur within an organisation and between different organisations.

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Organisation

Legal matters - Get the facts on charity legislation and discover whether it is worth applying for charitable status.

Administration - Find out about administration, monitoring, insurance and other management topics.

Strategic planning - Get a sense of direction and see how to develop plans from start to finish.

Contracts and partnerships - Important advice on negotiating and entering partnerships.

Information technology - How to go about developing an IT strategy to integrate with your existing structures.

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Money

Fundraising - Guidelines on strategies and approaches that can be used in successful fundraising.

Accounting - Get an overview of the best practices and guidelines for voluntary organisations.

Financial management - Get the lowdown on budgeting, forecasting, costing and tax.

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Message

Campaigning - Information on publicity, media, advertising, lobbying and more.

Marketing - Get started on branding, identity, product promotion and product evaluation.

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Subject content

People

Volunteers
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Volunteers - introduction
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Volunteers - overview
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Volunteers - case studies

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A volunteer's view
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Hitting targets

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Holding on to volunteers
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RSPB
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Volunteers - in more depth

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A volunteer policy
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Volunteer agreement

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Recruitment ads

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Selection
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Criminal Checks

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Diversity
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Induction, training and support
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Job substitution

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Motivation
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Costs
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Sample statement of support
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Volunteers - essentials
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Volunteers - activities
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Volunteers - resources

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Users
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Users - introduction
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Users - overview
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Users - case study
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Getting democratic

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Users - in more depth

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Making consultation work
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Structures
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Sample evaluation form
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Users - essentials
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Users - activities
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Users - resources

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Trustees
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Trustees - introduction
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Trustees - overview
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Trustees - case studies

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Internal conflict

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Learning the ropes
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Trustees - in more depth

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Trustees - essentials
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Trustees - resources

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Staff
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Staff - introduction
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Staff - overview

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Staff - case studies

 

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Recruitment

 

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Dismissal
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Staff - in more depth
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Good practice and checklist
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Sample job description
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Selection techniques

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Appraisal and training and development
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Redundancy
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Incapability
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Misconduct
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Absence
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Key statutes
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Staff - essentials
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Staff - activities
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Staff - resources

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Conflict resolution
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Conflict resolution - introduction
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Conflict resolution - overview

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Conflict resolution - case study

 

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Conflict with a funder
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Conflict resolution - in more depth
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Roles and responsibilities
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Preventative measures

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Guidlines for dealing with conflict
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Arbitration
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Mediation
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Conflict resolution - essentials
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Conflict resolution - activities
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Conflict resolution - resources

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Money

Fundraising
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Fundraising - Introduction
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Fundraising - overview

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Fundraising - case studies

 

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A funder's perspective
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Core funds
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Private sector support
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Fundraising - in more depth

 

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Fundraising strategy

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Writing proposals

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Commercial funders

 

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Databases
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Funding application forms
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Internet

 

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Investment of time and resources
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Membership
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Fundraising - essentials
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Fundraising - activities
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Fundraising - resources

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Accounting
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Accounting - introduction
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Accounting - overview
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Accounting - in more depth

 

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Full accrual account
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Receipts and payments accounts
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Fund accounting

 

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SOFA format

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Sample balance sheet
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Accounting - essentials
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Accounting - activities
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Accounting - activities answers
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Accounting - glossary
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Accounting - resources

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Financial management
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Financial management - introduction
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Financial management - overview

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Financial management - essentials
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Financial management - activities
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Financial management - activities answers
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Financial management - resources

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Organisation

Legal matters
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Legal matters - introduction
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Legal matters - overview

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Legal matters - in more depth

 

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The Charity Commission

 

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Limited by guarantee

 

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Alter and modernise

 

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Gaining recognition as a charity in Northern Ireland

 

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Becoming recognised as a charity in Scotland
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Legal matters - essentials
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Legal matters - glossary
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Legal matters - resources

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Administration
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Administration - introduction
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Administration - overview

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Administration - case study

 

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Smooth running

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Administration - essentials
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Administration - resources

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Strategic planning
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Strategic planning - introduction
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Strategic planning - overview

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Strategic planning - case studies

 

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Going to plan
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A fresh business plan
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Strategic planning - in more depth

 

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Vision, values and mission

 

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Consultation
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Consultants

 

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Actions and targets
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Costs

 

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Monitoring and evaluation

 

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SWOT analysis

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Sample three year plan
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Charts
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Strategic planning - essentials
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Strategic planning - activities
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Strategic planning - resources

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Contracts and partnerships
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Contracts and partnerships - introduction
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Contracts and partnerships - overview

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Contracts and partnerships - case studies

 

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Building a partnership
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Negotiating flexiblity

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Contracts and partnerships - in more depth
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Contracts and partnerships - essentials
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Contracts and partnerships - resources

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Information technology
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Information technology - Introduction
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Information technology - overview

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Information technology - case studies

 

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IT goes rural
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Live and online
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Information technology - in more depth

 

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Storing information

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Barriers to progress

 

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Choosing suppliers and equipment
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Health and safety requirements

 

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Data Protection Act
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Information technology - essentials
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Information technology - resources

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Message

Campaigning
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Campaigning - introduction
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Campaigning - overview

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Campaigning - case studies

 

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Too political

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Banned advert

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Campaigning - in more depth

 

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Annual report

 

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Campaigns and politics
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Lobbying your local council

 

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Lobbying your local MP
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Maintaining your website

 

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Getting your website noticed
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Writing a press release
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Sample press release
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Campaigning - essentials
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Campaigning - activities
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Campaigning - resources

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Marketing
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Marketing - introduction
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Marketing - overview

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Marketing - case studies

 

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Power of a testimonial
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Re-branding
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Marketing - in more depth

 

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Creating a brand

 

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Incentives, endorsements and testimonials
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Marketing strategy

 

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Designing a new logo
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Product, price, place and promotion

 

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Re-branding
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Uncontrollables
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Marketing - essentials
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Marketing - activities
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Marketing - glossary
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Marketing - resources

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