"We had a year when no children went on holiday and we just had to get out. Because, first of all, we had to be trained in order go out and train our volunteers it wasn't something we could do immediately, we had to bring in someone who could give us advice on rewriting all our policies and procedures. So that was pretty time consuming."

(110KB)

Audio Options

You need Windows Media Player to play this audio. If you are unable to play the audio please try one or more of the following options.

• Open in stand-alone player.
• Refer to the audio help section for tips.