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Volunteer agreement

The RSPB has produced a summary statement of the rights and responsibilities of its volunteers, as follows:

A volunteer has the right to:

  • A good understanding of what the RSPB is and does.
  • Know what they are expected to do.
  • Know who they are answerable to.
  • Be part of a team and included in appropriate meetings and social events.
  • Appropriate training.
  • Know who they can talk to (other than their manager) if there are problems or difficulties.
  • Be properly valued - and thanked.
  • Receive regular and constructive feedback.
  • Be trusted (with confidential information if necessary).
  • Have safe working conditions.
  • Have adequate insurance cover.
  • Be taken seriously by paid colleagues.
  • Not to be out of pocket.
  • Be consulted.
  • Say no.

Volunteers have the responsibility to:

  • Be reliable.
  • Tell their manager if they are not available or running late.
  • Respect confidentiality.
  • Carry out the agreed project.
  • Give constructive feedback if appropriate.
  • Be accountable and accept constructive comment.
  • Take part in relevant training.
  • Ask for support if it is needed.

Source: RSPB, Working with Volunteers: A Handbook for RSPB Staff.

Find out more about other volunteer issues and examples in the In more depth section.

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