Mediation

Mediation can be appropriate for a wide range of disputes. For it to work both parties must voluntarily agree to participate. The mediator is a neutral professional who helps the two parties in conflict to work out a mutually acceptable solution. The meeting usually takes place in a neutral venue and often aims to reach a solution within one day. Some services and consultants specialise in mediating for voluntary organisations, see resources.

Find out more about other conflict resolution issues and examples in the In more depth section.